Shipping policy
Payment Options
At Vedder Diamonds you can pay safely and easily through various methods.
- Pay later via Klarna
- iDEAL
- Credit card (Visa, Mastercard & American Express)
- Apple Pay
- Google Pay
- Belfius
- KBC/CBC
- Bancontact
- SOFORT Banking
- SEPA
Delivery
We deliver our lab grown diamonds and jewelry worldwide!
⏱️ Production times: Check the current production times on our website. Each ring and piece of jewelry is carefully custom-made for you.
🚛 Free shipping worldwide: You always get free shipping, regardless of your destination.
Shipping options per region
🇳🇱 Netherlands
- Shipping partner: PostNL / DPD / FedEX / DHL
- Delivery time: 1–2 business days
- Shipping costs: FREE
🇧🇪🇱🇺 Belgium & Luxembourg
- Shipping partner: PostNL / DPD
- Delivery time: 2–3 business days
- Shipping costs: FREE
🇩🇪 Germany
- Shipping partner: DHL / FedEX
- Delivery time: 1–2 business days
- Shipping costs: FREE
🇪🇺 Rest of Europe
- Shipping partner: DHL International / FedEX
- Delivery time: 2–4 business days
- Shipping costs: FREE
- Important: Any additional customs costs are not reimbursed by Vedder.Diamonds.
🌍 Intercontinental (US, Canada, Australia, etc.)
- Shipping partner: DHL International / FedEX
- Delivery time: 3–7 business days
- Shipping costs: FREE
- Important: Customs duties and import taxes are the responsibility of the recipient.
Tracking information
- After shipping you automatically receive a Track & Trace code via email.
- Follow your order status in real-time.
- Questions? Contact our customer service at any time.
Updates via email:
- Order confirmation
- Production start
- Shipping confirmation with Track & Trace
- Delivery information
Important information
- Customs duties may apply and are always the responsibility of the recipient.
- Delivery times may vary due to customs processing.
- Import taxes differ per country.
Delivery
- Make sure someone is home during delivery.
- If absent, a delivery card will be left.
- Reschedule delivery via your Track & Trace link.
Questions about your order?
Contact our customer service: Email: info@vedder.diamonds
We're happy to help with:
- Delivery status
- Shipping options
- Customs information
- Delivery problems
Summary of delivery times
| Destination | Delivery time | Shipping costs |
|---|---|---|
| Netherlands | 1–2 business days | FREE |
| Belgium/Luxembourg | 2–3 business days | FREE |
| Germany | 1–2 business days | FREE |
| Rest of Europe | 2–4 business days | FREE |
| Intercontinental | 3–7 business days | FREE |
Note: All delivery times are indicative and exclude production time.
