Refund policy

Made-to-Order Jewelry - No Returns

All Vedder.Diamonds jewelry is made-to-order according to your specifications (size, gold color, optional customizations). Under Dutch and EU consumer law, personalized and made-to-order products are excluded from the standard 14-day return policy.

Before placing your order:

• Double-check your ring size using our size guide
• Confirm your gold color preference
• Review all customization options carefully

Quality Guarantee

We stand behind the craftsmanship of our jewelry. If there's a manufacturing defect or error:

• Contact us within 14 days of delivery at info@vedder.diamonds
• Include your order number and clear photos
• We'll work with you to find a fair solution (repair, replacement, or store credit)

Important: This policy complies with Article 16(1)(c) of the Distance Selling Act. By completing your purchase, you acknowledge and agree to waive your right of withdrawal for this personalized product.